Shipping policy
At WRLDSEND, we aim to get your sunglasses to you quickly, safely, and with complete transparency around shipping costs. Below you'll find everything you need to know about how we ship across Australia.
Australian Shipping
We ship Australia-wide using trusted delivery partners to ensure your order arrives on time and in perfect condition.
Shipping Timeframes
Standard delivery times are typically:
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Metro areas: 2–5 business days
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Regional areas: 3–8 business days
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Remote locations: 5–12 business days
(Delivery times may vary due to peak seasons, carrier delays, or unforeseen circumstances.)
2. Shipping Costs
Shipping costs are calculated based on your location and will be automatically displayed at checkout before you complete your purchase.
This ensures you always know the exact cost before finalising your order.
3. Free Shipping Offer
We love rewarding our customers!
You’ll receive FREE Australia-wide shipping when you order 2 or more pairs of sunglasses in a single purchase.
The free shipping offer will be automatically applied at checkout.
4. Order Processing Times
All orders are processed within 1–2 business days.
Custom or personalised sunglasses may require additional production time — any extended timeframes will be clearly noted on the product page or during checkout.
5. Tracking Your Order
Once your order is packed and ready to go, we’ll send you a shipping confirmation email with a tracking link so you can follow your delivery in real time.
6. Delivery Issues
If your order is delayed, misplaced, or arrives damaged, please contact us at [email].
We’ll assist with locating your parcel or arranging a suitable solution as quickly as possible.
7. International Shipping
International shipping is not available just yet, but we’re working hard to make it happen. Stay tuned — global delivery is coming in the near future!